Receive Online Translation Job Notifications
On Any Device

What is translation management software?

In order to speed up the process, translation agencies use the so-called translation management software. Such a program is specifically designed to help translation project managers to respond to client requests, send translation quotes, easily contact a specific set of translators in order to assign translation jobs. With a few clicks, the project manager is able to send a notification to all translators to let them know that a new online translation job has been received and translators are needed. At this point, interested translators are able to respond to a job and the project manager can pick up the needed translators.

Once assigned to a job, a translator receives the source files via the project management software and he can start working on the project. Once the translation is finished, the translator can upload the documents back into the software and the project manager can send the translated material to proofreading, QA team or directly to the client.

Project management software is pretty complex, so it can only be used on desktop computers and laptops.

Universal Translation Services is using its own translation management software called Tranwise.

1. Install the Telegram app

First, on your mobile contacts, please add the following number: +34-645520375. This will insure that our telegram account will be added to your telegram and you will be able to receive our messages.

Using your mobile device you want to receive online translation job notifications on, navigate to telegram.org and create a free account.

Follow the instructions to install the Telegram app on your device. The device can be any Android powered device or an iPhone or iPad. You can also install Telegram on your laptop if you want.

2. Set up Tranwise

Open Tranwise on your desktop or laptop and navigate to the personal details tab (Menu -> Personal Details). Scroll down until you see the Telegram field. Here, you will have to insert your telephone number in full international format. Please note that this has to be the number with which you created your Telegram account.

Note: Do not insert the five digit activation code you have received from Telegram in this field, just your telephone number. If you need help, there is a little green mark just beside the Telegram field, which will explain this in detail.

3. Important!

Open the Telegram app you just installed on your mobile device and add this number to your Telegram contacts: +34-645520375

For Android users: If you are installing Telegram on another device, not on the phone which number you used to sign-up, please add the above number to your phone contacts before installing Telegram. If, after installing Telegram you do not see our number in your telegram contacts, please add it to your Google contacts as well (Using a browser, navigate to https://contacts.google.com, add a new contact).

After you have added our number, open your Telegram app and make sure our number has been added to the app’s contacts. If it hasn’t been added, you will not be able to receive any job notification.

As soon as your new settings are saved, you will start to receive online translation job notifications on your mobile device, and you will be able to respond to any job directly from that device. New translation job notifications will look like this.

4. Other options

By default, you will get job notifications only if you are not logged in into Tranwise from your laptop. It is done this way because if you are online on your laptop, Tranwise will send notifications on your screen when a new job comes up, so you don’t have to receive the same notifications on your mobile as well.

If you want to override that, navigate to your personal details tab in Tranwise and select the option that reads: “Telegram me even when I’m online in Tranwise”, which is under the Telegram field.

Once you have checked the box, you will receive job notifications on your mobile device even if you are logged in into Tranwise.

5. How to respond to a job notification

Every Telegram message you will receive contains two links:

– the first link that reads “Please click the following link to reply to this request” allows you to quickly respond to that project. By tapping that link you will be taken to a reply form which is exactly like the one in Tranwise. You are able to select your availability and add any comments you might have then tap the “Send” button. Your message will arrive in Tranwise instantly and the project manager will see it right away.

– the second link that reads “Live chat” allows you to chat with our recruitment department right from your mobile device by using an external live chat website.

6. How to stop receiving online translation job notifications on your mobile device

In order to stop receiving job notifications on the mobile device, please login into Tranwise, navigate to your personal details tab and remove the telephone number from the Telegram field. This will instantly stop all notifications from being sent to your mobile device.

If you experience any issues in setting up Telegram or using it, please contact our recruitment department, they will be happy to give you a hand. Also make sure you follow the above instructions carefully so you don’t have to do it a second time.